Disaster Masters runs a Northwest Arkansas operation out of 9688 Haxton Rd in Bentonville, serving Benton and Washington counties. Water, fire, mold, storm and trauma cleanup — plus the reconstruction afterward. Call (479) 396-4030, any hour.
Local Crews, Not a Dispatch From Three Hours Away
Restoration is decided in the first few hours. Water keeps moving through a structure until somebody stops it, and mold can take hold inside a couple of days. A company that has to send a truck up from central Arkansas is a company that arrives after the expensive part has already happened. We staff Northwest Arkansas from Northwest Arkansas.
Cities We Serve
- Bentonville — new construction failures, hard freezes, storm damage
- Rogers — lake properties, unoccupied homes, commercial along Pinnacle Hills
- Fayetteville — student rentals, older housing near campus, finished lower levels
- Springdale — aging plumbing, commercial and industrial facilities, creek flooding
We also cover Bella Vista, Centerton, Cave Springs, Lowell, Pea Ridge, Gravette, Gentry, Siloam Springs, Johnson, Tontitown, Elm Springs, Farmington, Prairie Grove and Elkins.
What Makes Northwest Arkansas Losses Different
It gets colder up here
NWA sits higher and further north than the rest of the state and takes harder, longer freezes. Burst supply lines in unheated garages, attics, crawlspaces and exterior walls are a bigger share of winter work here than they are in Hot Springs or Little Rock — and the worst of them happen in houses nobody is standing in.
Two housing stocks at once
The region has been growing fast for years, so a lot of the housing is new. New housing fails at the supply line, the water heater and the unsealed penetration. At the same time there is substantial older stock in Springdale and around Fayetteville, which fails at aging pipe and decades of patchwork. The two produce completely different losses, and a crew needs to recognize both.
Terrain
Much more of NWA is built into a slope than is typical elsewhere in Arkansas, which means finished basements and walkout lower levels. Below-grade finished space is where water intrusion is found late and where mold gets established quietly.
Services Across Northwest Arkansas
Restoration Services We Provide in Northwest Arkansas
- Water damage restoration and structural drying
- Fire and smoke damage restoration
- Mold inspection, testing and remediation
- Burst pipe and storm damage cleanup
- Air duct cleaning
- Trauma and hazard cleanup
- Contents cleaning, pack-out and storage
- Full reconstruction and rebuild
We Dry It Out and We Put It Back
The industry standard is to mitigate and then hand you a contractor list. That seam is where restoration projects die — you become the general contractor on your own house while living in it half finished. Disaster Masters does mitigation and reconstruction, so one company carries the job from the first air mover to the final coat of paint.
Insurance Claims
We document from the first walkthrough: photographs, moisture readings, daily drying logs and a written scope. Adjusters move on documentation and stall without it. We work directly with most carriers and will walk you through coverage and deductible before work begins.
Talk to Us
Emergency, 24/7: (479) 396-4030
Not an emergency? Schedule an inspection online and pick your own time.
Disaster Masters — 9688 Haxton Rd, Bentonville, AR 72713. IICRC certified, owner-operated, serving Northwest Arkansas.
